At VALNORVEXIS, we strive to ensure our customers are completely satisfied with their purchases. If you need to return a product, we're here to help.
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it, along with the original packaging.
Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
Some items are exempt from being returned. These include perishable goods such as food, flowers, newspapers, or magazines. We also do not accept returns for hazardous materials, flammable liquids, or gases.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our refund policy, please contact us at [email protected].